Your protection, built in

Your money and time at Spinsy Casino, still under your hand

You must be 18 or over to play, and deposit limits, loss limits, session reminders, self-exclusion and reality checks sit in every Spinsy Casino account.

Set a deposit limit

MGA licensed since 2011Regulated under license MGA/B2C/665/2011, independently audited by QUINEL, BMM Testlabs, and iTech Labs.

The basics covered

Your first look at safer play here

Four short answers settle the age, the license behind the site, and where help comes from.

Minimum age18+

Regulator and licenceMalta Gaming Authority, MGA/B2C/665/2011

Gambling Helpline Aotearoa0800 654 655

Limit and exclusion questions[email protected]

Support you control

Limits that fit the week you actually have

Every Spinsy Casino account carries the same controls, so the choice of what to switch on is yours.

Deposit limits

A deposit limit caps how much you can add to the account, so switch it on before your first session and set it to a figure that fits your budget.

Spending decided upfront, not after

A loss limit stops you at a total you have already decided is acceptable to lose, which suits players who want a fixed boundary for a session.

How long have I been playing?

Session reminders nudge you once a set stretch of play has passed, helpful if you tend to lose track of the clock while a game is running.

Close off your access

Self-exclusion blocks your own access for a period you choose, and it is the tool to use when a break needs to be firm rather than a change of habit.

Facts during play

Reality checks show your elapsed time and spending during play, so switch them on when you want the facts in front of you rather than a feeling.

Your spending, capped

A deposit limit in four steps

Spinsy Casino keeps the controls inside your account, so you set the figure yourself without asking anyone.

Settings, then limits

Sign in to your Spinsy Casino account and open your profile menu, where personal details and account controls sit together.

The right box, the right cap

Pick the limit you want to change, whether that is deposits or losses, and check that the box you select matches the money you mean to cap.

Set the period first

Choose the period the figure will cover and confirm the amount sits within what you can afford for that stretch of play.

Confirm the change

Confirm the change and look for the on-screen message that it has been saved, so you know the cap is live on your account.

A day away, or months out

Time-out pause. A time-out pauses your access for hours or days, chosen in your Spinsy Casino account under the responsible play settings. The account stays open with your balance and history intact; you simply cannot play until the pause ends.

Can I undo it later? Self-exclusion closes play on your account for a long period, and the decision cannot be reversed before that period runs out. You start it in the same settings area; logins for play stay blocked while it lasts.

Exclude yourself inside the account. New Zealand has no national self-exclusion register, so your casino account is the only place to close yourself off here. Set it in your account for as long as you need, then call Gambling Helpline Aotearoa for support alongside it.

Someone to talk to

Gambling is pulling your household apart

Use this list when play has started to cost you more than money.

Gambling Helpline Aotearoa

A free, confidential helpline for anyone worried about their own gambling or someone else's, answered around the clock and reachable by text if talking is hard. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Face-to-face counselling, peer and cultural support across eighteen clinics nationwide, open on weekdays, and free for players and for the people living with them. pgf.nz

Safer Gambling Aotearoa

A Health New Zealand information site covering signs of harm, practical tips and a local support finder for gamblers and their families. safergambling.org.nz

Under 18 stays out, and relatives get support

Handing over your documents. Nobody under 18 can open an account here, and identity documents are checked before the first withdrawal. That age check protects the young person as much as the household budget.

Can I block sites at home? Gambling sites can be blocked on a shared family computer or phone through the device settings or a filtering tool you install. Doing this once makes the household safer for everyone who uses it.

Help for relatives as well. Talk about the spending without blame, and say plainly what worries you rather than what the person did wrong. The Gambling Helpline Aotearoa takes calls from relatives too, any hour of the day.

Signs play has stopped being entertainment

Chasing a loss, hiding deposits or borrowing to keep playing rarely stays small. Catching it early is far easier than undoing it later, and setting a limit or taking a pause is the simplest first step.

Look at your last few weeks and see how many of these sound familiar.

You deposit again to win back a loss
Deposits are hidden from your partner or whānau
You play longer than you planned, most sessions
Money set aside for bills goes into the account
You borrow or sell something to keep playing
Play feels like a fix, not a night's fun
You feel flat or secretive after you log out

Reader questions answered

When you want to stop for good

Six answers on limits, pauses and account closure, without jargon.

Can I end my self-exclusion early once I feel better?+

No. A self-exclusion runs for the whole period you chose when you set it, and it cannot be cut short by asking support or by opening a fresh account. Only after that period ends does access become possible again.

Can I set deposit limits on my phone?+

Yes. The mobile version of the site has the same account section, so deposit and loss limits sit in the same place on a handset as on a desktop. Nothing about the limits themselves changes on a smaller screen.

If I take a break, when can I play again?+

A short pause blocks your play for the length you selected, and the account stays closed to betting until that time is up. Logging in during the pause will not lift it; play becomes possible once the break you chose has ended.

My brother plays every night, can the helpline help me?+

Yes. Gambling Helpline Aotearoa answers relatives as well as players, around the clock and free, and can point you to counselling and peer support. Problem Gambling Foundation also runs clinics nationwide and welcomes family members.

Why does the casino want my ID before I can play?+

Your age and identity are checked before the account is activated, because this casino is for adults of 18 and over only. Submitting proof of identity, address and payment confirmation once keeps that check quick.

How do I shut my account permanently?+

Email [email protected] from your registered address and ask for the account to be closed. Support confirms the closure, and if gambling has become a problem you can also ask for self-exclusion on top of it.